How serious did it get for owners?

Among the 1,535 owner complaints naming this part, crash is the outcome owners report most often.

Outcomes owners reported in complaints about this part

What it shows: Crash reported is the largest at 49, followed by Towed at 46; the smallest shown is Death reported at 1.

Source: NHTSA owner complaint files · file downloaded 2026-10-05

Data and chart by CalcScrape: Shock or Strut Replacement Cost Calculator